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Do you take custom orders?
Of course! Feel free to explore the "Floral Preservation" section of the website to see the current preservation options. 

What is your return policy?
All sales are final. If you believe you received the wrong product or you have any other issues with your order, please email with your order number within 48 hours of product delivery.

How long will it take for my order to ship?
Orders are shipped within 5 days of purchase unless otherwise stated in the product listing. Your package should arrive in 1-2 weeks. Custom orders will ship according to the current processing time found on your invoice. 

What shipping company do you use?
Marked by Latisha proudly supports the United States Postal Service. All orders come with tracking. All floral preservations are shipped using USPS priority mail. 

Are your packaging materials low waste?
Of course!
Bubble mailers: are recyclable at your local grocery store
Business cards: are made of 100% cotton t-shirt remnants and are compostable. They are also curbside recyclable
Tissue paper: is curbside recyclable
Ribbon: can be reused for crafts, gifts, etc
Kraft bags: can be reused for gifts and are curbside recyclable 
Washi tape: is curbside recyclable 

Why are there little bubbles in the resin?
Due to the handmade nature of resin, a few air bubbles can be found in your finished piece. 

A piece I wanted to buy is sold out. Will it come back in stock?
Each collection uses seasonally sourced materials, so pieces are limited to the availability of the materials. If you see something you like that is sold out, feel free to email and I will try to make more if possible.

How often are new product lines released?
I am always working to create unique pieces for you to use in your everyday life. New products launch the 1st of the month.

Do you offer gift cards?
At the moment, no. I am looking into adding them in the near future. 



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